Frequently Asked Questions
Sanaa means “art” in Swahili. We are proud to have begun the journey of making access to original artwork more affordable and flexible in Nairobi, Kenya.
Glad you asked! Sanaa Space is a monthly subscription service for original artwork. Simply create an account, pick the artwork you love, and we’ll deliver it for free. With Sanaa Space, you can enjoy the flexibility to try out original artwork, and decide to buy, swap or return it later.
Yes. The minimum subscription period is 3 months for all artwork. We believe that it takes time for artworks to settle into your lifestyle and space, so this is the perfect amount of time for you to try it out first.
After 3 months, you have the option to keep, swap, or return your artwork. We designed Sanaa Space to be flexible for a dynamic generation that values change, as well as new experiences.
You can purchase the artwork upfront or at any point during your subscription, even as early as in the first month. For any artwork you choose to purchase, your previous monthly payments are deducted from the purchase value - so you never pay more than the purchase value listed on the Collection page.
Yes. Your organization can enjoy access to original artwork without the capital commitment to buy it. Try out new artwork until you find what works best for your space. If you have any questions, use the contact form at the bottom of our website or reach us directly at email@example.com.
Delivery and Installation
We currently deliver artwork within Nairobi, Kenya. We strongly believe in supporting local artists and we know that this is something you also care about.
We deliver on Saturdays and Sundays. We will reach out to you to schedule a delivery window.
Some artworks are framed and some are on gallery-quality canvas. All artworks are delivered ready-to-hang.
Yes. When we reach out to schedule a delivery window, you can opt to use our $5 per artwork installation service - this is a one-time fee payable via MPesa. On delivery, one of our trained art handlers will hang the artwork for you.
We work with talented local artists who create quality paintings or drawings. If this sounds like you, please reach out to us using the contact form at the bottom of our website.
Your debit/credit card will be charged for the first month upon checkout. Your subscription starts on the day of delivery and your subsequent payments will be charged on a recurring monthly basis on the same day of the month as your delivery date. This ensures you are only paying for the artwork from the time it’s delivered to you.
All our artworks have a minimum 3-month subscription. Any adjustments made after your subscription start date and before the end of the 3-month minimum period will result in a charge to your debit/credit card for the outstanding month(s) worth of subscription payments. This policy applies to adjustments such as: 1. Removal of artworks. 2. Change of artworks. 3. Order cancellation.
Damage and Insurance
We kindly ask that you take care of your Sanaa Space artworks like you would your own. In the case of damage, loss, or theft, you will be charged the full purchase value of the artwork (minus prior monthly payments) which is listed on the Collection page.
The Sanaa Space team is just an email away! You can reach us at firstname.lastname@example.org.